Frequently Asked Questions

What's the difference between the quality of your Windows and doors and similar products of other companies?

The quality of our Moser products is strictly controlled, from the design of the exterior to the quality of the internal materials. If we compare the wood aluminum windows with the same price on the market, our window frame thickness is 83mm and wood thickness is 68mm, while some on the market are only 56mm and 65mm thick. And all our logs are imported A-grade materials, in line with European E1 environmental protection standards. Some ultra-low-priced products on the market may not guarantee the quality of the materials.

Our lumber surface USES the import waterborne paint coating, before coating should rely on the manual of the person repeatedly burnish first, soak next, both sides primer, two times finish paint, make in strict accordance with European standard fine, on the market some manufacturer only go up one or two times paint, the exterior effect of these two kinds of production mode and quality are different obviously. Again be like the door window that looks like same, the thickness of the a luminous material that we use is not less than 1.5mm but some manufacturer on the market is less than this one kind of intensity requirement, so the quality of the product should go from comprehensive appearance formal beauty and intrinsic quality good two respects to undertake differentiate and evaluate.

Why do your aluminum - clad doors and Windows save energy?

Whether the window saves energy, basically depend on two respects:

First: What are the materials of the window frame and sash frame (hereinafter referred to as the frame), and whether they are insulated;

Second: Whether the glass uses insulating glass; the wood used for the aluminum clad Windows is the Norse red pine, which grows near thearctic, and the larch, which grows in the virgin forests of the northeast. The heat transfer coefficient of apparent lumber is low, the window with heat preservation and heat insulation effect is higher than other material apparently. After strict screening, as well as anti-corrosion, decreasing, flame retardant and other treatment and the use of German high strength glue bonding, so that the main wood strength, corrosion resistance, weather resistance and other aspects have been guaranteed, can be durable. The Windows are all three-story sealed. The EPDM seal strip on the car is used on the window, so the effect of heat insulation, heat preservation is more outstanding. The biggest characteristic of aluminum-wood window is heat preservation, energy-saving, resist wind sand. It is to wrap an aluminium alloy again outside real wood, make the sealing sex of the window is stronger, reduce indoor cool air to lose. It is also ice-free and dewy in winter, and very effective at blocking out outdoor noise.

My home is high-rise, why can't we use the casement window?

High-rise building windows cannot be opened with casement windows. Safety is the first consideration. Safety first.

At present, the most common window opening methods in high-rise buildings are casement windows or sliding windows. Interior casement windows are much more airtight and watertight than sliding windows, and have better sound insulation. The installation of windows on high-rise buildings is prohibited by external standards. Because there are many problems with opening the window. In high windy seasons, it is not uncommon for glass windows of high-rise buildings to be blown and broken, especially in the high-rise buildings on the river, the wind is stronger and the windows with the best quality are unavoidable. This not only causes inconvenience to the lives of residents, but also a major hidden danger that directly threatens the safety of people's lives.

What does your quality guarantee cover?

The quality of our Moser products is strictly controlled, from the design of the exterior to the quality of the internal materials. If we compare the wood aluminum windows with the same price on the market, our window frame thickness is 83mm and wood thickness is 68mm, while some on the market are only 56mm and 65mm thick. And all our logs are imported A-grade materials, in line with European E1 environmental protection standards. Some ultra-low-priced products on the market may not guarantee the quality of the materials.

Our lumber surface USES the import waterborne paint coating, before coating should rely on the manual of the person repeatedly burnish first, soak next, both sides primer, two times finish paint, make in strict accordance with European standard fine, on the market some manufacturer only go up one or two times paint, the exterior effect of these two kinds of production mode and quality are different obviously. Again be like the door window that looks like same, the thickness of the a luminous material that we use is not less than 1.5mm but some manufacturer on the market is less than this one kind of intensity requirement, so the quality of the product should go from comprehensive appearance formal beauty and intrinsic quality good two respects to undertake differentiate and evaluate.

Why does your processing cycle take so long? Other merchants can deliver the goods in 20 days, can you?

First of all, wood aluminum windows require a very complicated process. Secondly, the construction period of prefabricated products is directly related to the production of tempered glass, heterosexual processing, drawing and bending processes, and special colors. The most complicated process is mainly dipping and priming the wood surface, then drying and grinding. Next, there will be multiple automatic painting processes. So usually the processing of wood products according to the normal manufacturing process is not enough.